Interested in growing your events? On today’s episode Amy Zaroff shares her experiences in the events industry and the core values of her business! Today is all about creating your business’ culture through core values to grow events. Check out Amy Zaroff at http://www.amyzaroff.com
Hear about the story of Goodwill, why your giving matters, and how you can take what they’ve learned and use it to impact your event. Shannon from Goodwill joins us in the studio.
Shannon, the director of Philanthropy.
What is goodwill, what is easter seals?
For goodwill, we are a member of goodwill international incorporated , across the whole world. For easter seals we are an affiliate. The difference is GW, most people know us through our stores, we collect your stuff and sell it for revenue. The original model was started by Edgar, he went around to wealthy people and knocked on their doors and asked if they had old broken stuff. He took people that were poor in his church and taught them how to fix it for revenue. He used the revenue to help lift them out of poverty, that is still our model, we don’t do the fixing stuff anymore. Our CEO likes to say if you’ve been to one goodwill you’ve been to goodwill. Ours might me different from those across the nation but still the same concept.
Is it a division of the national, funded by or connected?
Being a member you do get some support through GW, mostly through the retail stores. We get some marketing support, you’ve probably heard our ads, “Take me to Goodwill”.
Before envelopes were self-sealing, you had to seal them, so Easter Seals started by sending those so they could seal the envelope so people would know they gave to ES. It was the first marketing campaign in a way. They do a lot of advocacy work around vets, people with autism, and people with disabilities.
Tell us about what you do?
GW is an interesting organization. We have this massive retail side that people are familiar with. People are confused why we are collecting donations.
Before we started recording we talked about the investment in the event.
This was our 12th year of our event. When it started it was the idea of friend-raiser. Sometimes people take that idea and forget about the fund. You have to tell the people to come and bring your wallets. It’s ok to say we are having a fundraiser and expect you to bring people that will bring money. When they first started they didn’t really identify what this event was going to be. Kind of staff appreciation, kind of inviting partners and they didn’t make an ask, just hoped people might want to give. That never works. Hope is never a strategy! After a few years people felt more comfortable with it being a fundraiser. About three years ago was the first time we put on the invitation signature fundraiser event.
We are seeing a lot of changes in the non profit fundraisers, what is the mentality you are using when approaching the growth, how are you keeping your mindset in tune with the investing and growth?
You have to know what you’re telling them that you can back it up. What we did was hiring an outside agency to do some donor focus groups. We knew what they were looking for.
- Mission connection
We have three events and know the three important things and each event focuses on each one. This event is the mission event, everything is mission focused and we don’t need to muddy the water with the other things. I can go to leadership and say this is what we know about our audience.
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On this episode we hear from Shinjini Das, a public speaker, author, and influencer! Shinjini shares about what being a Go-Getter means and what her mission is. She is funny, smart, and drops so much knowledge, we can’t wait for you to hear it for yourselves!
Tell us all about you.
Taking a step back, I am a speaker. Speaking is a versatile skill and would become more than I thought. I got discovered in the media. In 2015 this publicist’s friend saw me on twitter and that’s when I had 200 followers. She said you need a publicist and that kick started everything. It’s been exactly three years for me in the media.
What is bringing more intellect into the media?
This is intellect everywhere. Event is a media, media is everything. It is the medium of communication today. I honestly think most of the content we consume today is not that smart. Even if it’s not smart, if you make an informed point, I’m still going to listen to you. Many times it’s not smart or informed. That bugged me for a while. I’m trying to make the media positive, diverse, informed. And how can we use it to empower kids?
There’s no walls or fences around putting digital media and it’s infiltrated the events world. Where do you see the social/digital media impacting live events?
This is something I am incredibly passionate about. I think about it on a very deep basis. I am doing my own events, I think we are already seeing marketers see the value of live event marketing. Events are experiential. Personalization is a new thing. I comment and reply to all my comments. People want to feel heard and that they have a unique experience to them. Personalizing engagement is huge. Inclusion is another thing. We are not just personalizing so they feel engaged but we are also including everyone.
When you’re talking to meeting planners, as an influencer, how do go about attending and promoting their events?
I have a very unique perspective. I am an influencer but also an event planner and a future conference organizer. I am able to see both sides of the puzzle. As an influencer we are looking for an authentic connection to the brand. Is this something I use or is this something that feels fake? Are your followers transferable? If they are not why are you doing this?
How does an influencer charge for their services?
You’re not seeing regulations, they are imposing standards. Earlier you could say I’m partnering with ____ and say it is great but now the FTC is sending out orders to people and influencers to tell them to comply with the FTC social media policies. It’s interesting because I was not big enough last year to get this. It’s interesting as I’ve grown and coming into it more, I have a much deeper understanding and view. Now we are seeing intermediary platforms, mostly all digital. A platform I am is on is invite only, brands post opportunities and it’s personalized. They check out my channels and profile and send me personalized invites.
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Talonya Geary is part of the Tony Robbins organization, an author, and an entrepreneur! She is talking all about what it means and looks life to live on purpose, her new book, and what question you need to be asking yourself.
TELL US ABOUT THE THINGS YOU’VE LEARNED ABOUT HOW TO LIVE ON PURPOSE AND HOW DO YOU DO THAT EVERY DAY?
I love that you are asking that question! It is so important. When I first started speaking in 2012, I spoke about hard skills with a soft skill twist, like negotiating tactics and communication, but over the last 5 years I’ve gone through my own transformation and realized those things are great but I was looking for something with meaning. I wanted to know the “why.” I think people are asking that question now more than ever. I don’t think they were asking it to the degree and frequency we are asking it now, but now if you aren’t asking “why am I doing ______,” you are kind of asleep at the wheel! Some people don’t even know they are asleep so hopefully this wakes them up!
HOW DO YOU WAKE UP EVERYDAY AND FIND PURPOSE IN WHAT YOU ARE DOING?
The distinction to make here is that it is a daily practice. My analogy is this, and maybe it’s just me, but I thought living on purpose meant you get hit by some meteor and the meteor gives you your purpose. I feel like people are waiting to get hit by that meteor! If you know what your purpose is and your waking up everyday and chasing that, then some people are like, “where’s my meteor? It hasn’t hit me yet.” Instead of realizing that you have to make the choice every single day to live on purpose. I’ll give you an example of someone that lives physically on purpose. So you have someone that has a really good body and is really healthy. Well that person has to choose every day, several times throughout a day, to live with a body on purpose. Meaning, drinking water over soda, working out instead of sleeping in, etc. They have to make that choice at every crossroad. Same thing goes for living on purpose. I wake up every day and I write in my notebook. I have 6 principles I answer every day. Those 6 principles can be found in my book. I make the choice every day to live by those 6 principles and rewrite them every day. Or if I find one that doesn’t serve me anymore, I update it and I check in with it. For me, living on purpose is a choice. It is something you do everyday and it is something that is within everyones reach.
SO YOU ARE WAKING UP EVERY DAY AND DOING MENTAL EXERCISES, IN A WAY, RIGHT?
Yeah I do a spiritual exercise too, but I have done this for so long that I think this way. People ask me what my secret is and the secret is that I wake up everyday and I go do. Consistency. Every single day. And because of that there are some days that I have less time, say 3-5 minutes, to do this practice but I’ve conditioned myself, this is my life style, so I think this way.
HOW DO YOU KNOW YOU ARE DOING THE RIGHT CAREER? SOMETIMES WHEN YOU ARE NEW IN YOUR CAREER YOU STOP AND WONDER IF YOU ARE DOING WHAT YOU ARE CALLED TO DO, HOW ARE THEY TO KNOW? ANY GOOD INSIGHT ON THAT?
For me, the end game is “how quickly do I get to serving others?” I think the end game should always be “what is it going to take for you to get to where you’re living a life of contribution?” And if you are working and your life is all about you and how much money you are making, you are going to be addicted to yourself and that is a quick road to disappointment.
To me, I share this in my book, living on purpose meant starting to change the question to, “how can I serve somebody else, a community, an industry?” And there were days I had nothing to give and I still asked that question. By nothing to give I mean I had nothing. I was a mess. I still forced myself to ask that question. How can I stop obsessing over myself and instead serve and give to something other than myself. At one of my businesses we do corporate talent development and I always tell people, “you have to focus on getting to where you’re living life at a level of mastery” and I learned that from Tony. Then, they always ask me what that means because it seems so out of reach, but when you are living at a level of mastery it means your cup is running over. You now have enough that you can pass onto others. I guarantee everyone has reached a level of mastery somewhere in their life.
LET’S TALK ABOUT PEOPLE THAT KNOW THEY ARE DOING WHAT THE LOVE, BUT THEY DON’T KNOW ABOUT THE ORGANIZATION. HOW DO YOU KNOW IF THE ORGANIZATION OR COMPANY YOU WORK FOR IS REALLY DOING THAT FOR OTHERS AND THAT YOU CAN GET BEHIND THEIR MISSION?
I used to do consulting for companies in helping them design their strategic plans. It was interesting that all these entrepreneurs and great businesses had no strategic plan. To them a strategic plan, especially entrepreneurs, think a strategic plan is for a Fortune 500 company. It’s not. It’s a set of guiding principles that guides that organization every single day to reach goals that then get replaced by new goals. For those that have completed a strategic plan, the second phase (or third depending on what model you follow) is always about values and beliefs. What do we value and believe as an organization, as an industry, and as a culture? A lot of people aren’t fulfilled because their values and beliefs individually are in complete conflict with their organization or industry.
HOW DO YOU MAKE AN EVENT THAT SERVES OTHER PEOPLE? AT YOUR TONY ROBBINS EVENTS, HOW DO YOU DO IT WHERE YOU ARE SERVING OTHER PEOPLE AND THEY ARE THE ONES WALKING AWAY WITH THE WIN?
Well if you’ve ever been to a Tony Robbins event you will hear this question, “How do I add more value to them than anyone else?” Tony’s guiding principle is 100% about serving. I know Tony on stage and behind stage and his guiding question is the same. He is all about adding value to every body at every time no matter what.
HOW DO YOU CRAFT AN EVENT THAT SERVES THE AUDIENCE WELL BEYOND THE VALUE THEY PAY FOR?
We are asking that question, first of all. We ask that question when marketing, when selecting music, etc. I always relate it to: integrity. How do I infuse so much integrity into this experience that it leaves everyone shocked. We don’t skimp on anything. We want every person to feel the integrity, from the moment they open an email to the moment they leave the door.
SO IT SOUNDS LIKE COST IS KIND OF AN AFTER THOUGHT? IT’S MORE ABOUT THE EXPERIENCE.
It’s about the why. If you’ve heard Tony speak at some past staff events he talks about how he used to have 12 day events where he was basically paying for people to go through transformation. But those years after years of him paying to keep integrity is the reason why this man makes millions of dollars.
TELL US ABOUT YOUR BOOK. WHAT LED YOU TO WRITE THIS BOOK?
The book for me is 100$ my purpose right now. It is called “#goDo: How to Live on Purpose” The title comes from a song called “Go Do” by an Icelandic artist, Jónsi. The book is in three parts. One-third my personal story and how I’ve overcome horrible tragedy, like my brother’s suicide. It’s also what I’ve learned in the past 10 years and how you can implement that. Basically, it’s a 6 step daily goal setting exercise. The third part of the book is the data and research behind the 6 steps. I didn’t set out to write a book, I set out to get my life together. Like I said earlier, 5 years ago I was egocentric, now as I wrap up the book I am proud of it because it finally has a real person behind it. At the end of the day, the book is not about me, it is about contributing and serving others.
WHEN IS IT AVAILABLE?
Great question! You can preorder the book now. Go to talonyageary.com/preorder and you will get an autographed copy shipped right to you. It hits the streets, bookstores, and Amazon on August 23rd! If you want a sample of it, text Go Do to 345345 and that’ll send a preface of the book, a bit about me, some testimonials from some very influential people, etc.
Look up Unleash the Power Within for everything with Tony Robbins! To talk to Talonya, email her at firstname.lastname@example.org!
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